FAQ's

1. What products does SnazzyCart sell?

SnazzyCart.com is an online e-commerce platform that offers a wide range of products, including fashion, electronics, home goods, and more.

2. What is SnazzyCart's return policy?

SnazzyCart has a 5-day return policy. You have 5 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need a receipt or proof of purchase.

How to Make a Return:

1. Log in to your SnazzyCart account and go to your Order History.
2. Click on the "Return Item" button next to the order that you would like to return.
3. Select the reason for your return and provide any additional information that may be helpful.
4. Click on the "Submit Return" button.

If you have any return questions, you can contact us at support@snazzycart.com.

3. What should I do if my item is damaged or defective?

If you receive a defective, damaged, or wrong item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and make it right.

4. Are there any items that cannot be returned?

Yes, certain types of items cannot be returned. This includes perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. If you have questions or concerns about your specific item, please get in touch with us.

5. Can I exchange an item?

Yes, if you would like to exchange an item, the fastest way is to return the item you have and make a separate purchase for the new item.

6. How long does it take to receive a refund?

Once we receive and inspect your return, we will notify you if the refund is approved or not. If approved, you will be automatically refunded on your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.

7. What is SnazzyCart's shipping policy?

Last updated on Oct 5th 2023

 For domestic buyers, free shipment is available on orders above ₹149, and orders are shipped through registered domestic courier companies and/or speed post only. Orders are shipped within 6-8 days or as per the delivery date agreed at the time of order confirmation. SnazzyCart is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 6-8 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services, you may contact our helpdesk or support@snazzycart.com.

8. How can I subscribe to newsletters for updates and promotions?

To stay updated on the latest products, promotions, and exclusive offers, you can subscribe to our newsletter. Simply enter your email address in the subscription box located on the homepage or during the checkout process.

9. Do you ship internationally?

Currently, SnazzyCart.com operates within India. We do not offer international shipping at this time.

10. What payment methods do you accept?

We accept various payment methods, including credit/debit cards, net banking, mobile wallets, and Cash on Delivery (COD). Choose the option that suits you best during the checkout process.